WooCommerce AI Chat Plugin - Customer Support Automation

**AdCrew AI Chat** is a new WordPress plugin that adds an intelligent chat widget to your WooCommerce store. Your customers can now check order status, track shipments, and get product information on their own - all through natural conversation with AI.

Why Install AI Chat in Your Store?

The Problem: Repetitive Customer Questions

Most customer support inquiries are the same questions:

"Where is my order?"

"What's my tracking number?"

"Is product X available?"

"When will I receive my package?"

These questions consume 60-80% of customer support time, and the answers are simple and repetitive.

The Solution: 24/7 AI Chat

AdCrew AI Chat plugin automatically answers these questions:

**Instantly** - no waiting for a response

**24/7** - even at night and weekends

**Accurately** - data pulled directly from WooCommerce

**Multilingual** - supports Polish and English

What Can AI Chat for WooCommerce Do?

1. Order Status Checking

Customer provides email and order number, and AI:

Shows current status (paid, processing, shipped)

Displays list of products in order

Provides order date and total amount

Example conversation:

```

Customer: What's the status of my order #1234?

AI: Order #1234:

Status: Shipped

Date: January 28, 2025

Total: €35.00

Tracking number: 623411234567890

```

2. Shipment Tracking

AI automatically recognizes the carrier and generates tracking link:

InPost (Parcel Lockers and Courier)

DHL

DPD

UPS, FedEx, GLS

Example:

```

Customer: Where is my package?

AI: Your shipment is on its way!

Carrier: InPost

Number: 623411234567890

Tracking link: https://inpost.pl/tracking?number=623411234567890

```

3. Customer Order History

Customer can view their order history:

```

Customer: Show my recent orders

AI: Your orders:

1. #1234 - Shipped (28.01.2025)

2. #1189 - Completed (15.01.2025)

3. #1156 - Completed (02.01.2025)

```

4. Product Information

AI answers questions about products:

Price and availability

Stock quantity

Product description

```

Customer: Is the Boho dress available?

AI: Boho Maxi Dress - €35

Availability: In stock (15 pcs)

Perfect choice for summer!

```

How to Install the Plugin

Step 1: Get API Key

1. Log in to [AdCrew AI dashboard](https://app.adcrew.ai)

2. Go to Project Settings

3. Generate API key for WordPress plugin

4. Copy the key (format: pk_live_xxxxxxxx)

Step 2: Install Plugin

1. Download `adcrew-ai-chat.zip`

2. In WordPress: Plugins → Add New → Upload Plugin

3. Install and activate

Step 3: Configure

1. WooCommerce → AdCrew AI Chat

2. Paste API key

3. Customize colors and widget position

4. Save settings

**Done!** The chat widget will appear on your site.

Plugin Features

Admin Panel

**API Key** - secure connection to AdCrew AI

**Colors** - match widget to your store style

**Position** - bottom-right or bottom-left corner

**Welcome message** - custom greeting text

**Test connection** - verify everything works

Chat Widget

**Responsive design** - works on mobile and desktop

**Animations** - smooth transitions and effects

**Streaming** - responses displayed in real-time

**24h sessions** - customer doesn't need to log in every visit

**WCAG compliant** - accessibility for people with disabilities

Security

**Encrypted API key** - SHA-256 hashed

**Rate limiting** - protection against abuse

**Data isolation** - customer sees only their orders

**Timed sessions** - automatic expiration after 24h

Requirements

WordPress 5.8+

WooCommerce 5.0+

PHP 7.4+

AdCrew AI account with API key

Benefits for Your Store

Time Savings

70% fewer customer support inquiries

Automatic 24/7 responses

More time for strategic tasks

Better Customer Experience

Instant answers

Available anytime

Consistent, accurate information

Increased Conversions

Customers get information faster

Fewer abandoned carts

Higher trust in your store

Pricing

The plugin is **free**. You only pay for AdCrew AI API usage according to your plan:

**Starter** - €25/month (500 conversations)

**Business** - €75/month (2000 conversations)

**Enterprise** - custom pricing

FAQ

Does the plugin work with other platforms?

Currently WooCommerce only. Shopify and PrestaShop coming soon.

Can I customize the widget appearance?

Yes - colors, position, texts. Full customization.

Is customer data secure?

Yes - we don't store conversation content, only 24h authorization sessions.

Does AI respond in English?

Yes - full English and Polish language support.

Summary

**AdCrew AI Chat for WooCommerce** is the way to automate customer support without hiring additional staff:

Customers check orders 24/7

You save time and costs

Store operates more professionally

**[Install the plugin now](/register)** and give your customers top-level support.

Read also: [Baselinker Integration](/blog/baselinker) | [AI Warehouse System](/blog/system-magazynowy-ai)